RAICU, Irina; 						TÜRKEȘ, Mirela Cătălina.
 AN OPINION MINING AND SENTIMENT ANALYSIS APPROACH FOR EVALUATING CUSTOMER SATISFACTION IN A DIGITAL BANKING ENVIRONMENT.
<strong>Annales Universitatis Apulensis Series Oeconomica</strong>, [S.l.], v. 2, n. 18, p. 172-178, dec. 2016.
ISSN 2344-4975.
Available at: &lt;<a href="http://journals.uab.ro/index.php/oeconomica/article/view/321" target="_new">http://journals.uab.ro/index.php/oeconomica/article/view/321</a>&gt;. Date accessed: 07 oct. 2024.